Luckydays Casino Review

Intro

Some people believe in luck, others believe in fate, and many in accidents. Whatever you believe in, Luckydays.com can be the golden opportunity for your big break. With the brand’s terrific Welcome Bonus and their fine selection of games, we thought this might be just the right place for an unforgettable adventure and dived deep to find out more.

Legitimacy and Security

LuckyDays is a casino owned by Raging Rhino N.V. and licensed by the Government of Curacao under license 365/JAZ, sub-license GLH-OCCHKTW0710292018. Additionally, full and detailed legal information can be found on their website in the footer section.

What’s more, you can be sure that your personal data is safe and secured as the casino has SSL encryption to prevent any scams or data breaches.

Luckydays casino

Lucky Days casino has not provided a full list of restricted countries anywhere on their website. Still, standard rules apply – the casino only accepts players from countries and regions where online gambling is allowed by law. It is the players’ responsibility to identify whether using the platform is in compliance with the national laws in the country they reside in.

In addition, players from a number of countries would experience issues accessing the website and might find it impossible to use the casino services at all.

Deposits and Withdrawals

Deposits

The online casino promises secure and lightning-fast deposits and cash-outs. 

To make a deposit, you can choose between quite a few payment methods. That includes Visa or Mastercard, Skrill, Neteller, ecoPayz, Sofort, Instant Banking, and others. 

Be aware that the payment option you choose must be under your name, as third-party payments are not accepted.

Moreover, the brand advises its customers to contact them at help@luckydays.com so they could provide up-to-date information on what would be the best payment option for your region.

Please note that Lucky Days casino only operates with flat currencies and does not accept crypto.

Players can choose between the following currencies: EUR, CAD, INR, NZD, USD, NOK, KRW, YEN, THB, ZAR, BTC, LTC, BCH, XRP.

Deposit and Withdrawal

The minimum amount for deposits and withdrawals is 20$/€ or an equivalent. 

The maximum deposit amount depends on the payment option and will be visible once you have selected it.

For withdrawals, the maximum amount per transaction also depends on the chosen payment method; if it exceeds the limit, the sum will be withdrawn in installments. 

However, the maximum daily withdrawal amount processed to a player is 4,000 €/$ or an equivalent. 

The weekly maximum withdrawal amount is 16,000 €/$, and the monthly limit for a player is 50,000 €/$.

Withdrawals

Despite the claimed lightning-fast cash-outs and the fact that the casino tries to process withdrawals as soon as possible, bear in mind that some payment methods can take up to 5 banking days to be processed.

Usually, withdrawals are made with the same payment method the player has chosen for the deposit. Only when the payment option is not available for withdrawals will alternative methods be offered.

Please understand that Identity Verification Processes may occur, and the casino reserves its right to hold withdrawals for the time needed to check a player’s identity.

How to sign-up at Lucky Days casino?

1. Go to the top right on LuckyDays’ website. 

2. Select ‘Create an Account’.  

3. Enter your email address on the pop-up page.

4. Create a password and enter your phone number.

5. Confirm your sign-up details.

6. Connect your account to the payment method preferred. 

7. Deposit at least 20$/€ or an equivalent. 

8. Activate your Welcome Bonus Package and start playing.

Promotions and Bonuses

Welcome Package

Luckydays.com casino offers a splendid welcome package for all new accounts – $1000 + 100 free spins. 

At least that is what it says on their website.

However, after being totally confused with the banner at the top of their home page and the bonus info a little below the same page on the Welcome Bonuses for player’s first, second, and third deposits, we decided to seek explicit information using the Live Chat option.

To begin with, we had to initiate a conversation twice as the first representative did not provide any information on the subject and left the conversation. From the second customer support assistant, we did find out that thes casino’s Welcome Bonuses vary depending on the player’s country. 

Moreover, the $1000 + 100 free spins Welcome Bonus (that is actually divided into 3 – 1st Deposit Bonus, 2nd Deposit Bonus, and 3rd Deposit Bonus) could even be bigger or smaller than the advertised amount of $1000 bonus- it all depends on the country. 

Thus, we would advise you to contact the Lucky Days team and find out about the Welcome Bonus applicable to your region if thinking about signing in with the casino. 

We did try to make it easier for our readers and find more information on their website, but unsuccessfully. We reckon this is unfair to the casino’s customers and hope Lucky Days would improve and work more on the issue. 

On top of that, we believe a casino should be able to provide a better and more diverse promotions and bonuses system to its players, as all we could find is a Welcome Bonus package. 

Game Selection

Game Providers

The best thing about Lucky Days casino is their game selection, thanks to their partnership with the best names in the industry of game providers. 

The casino works with Red Tiger, Play’n Go, Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Quick spin, Push Gaming, and others. 

Slots

Their exciting collection of everyone’s favorite – Slot Games amounts to almost 3000 games. Modern slots are the most played, but you’ll be able also to find all the loved classics. 

Table Games

The Table Games section offers a great mix of the standard Blackjack, Baccarat, Poker, and Roulette Games, as well as multiple interesting variations of those. You really might have a hard time choosing!

Live Casino

For the fans of the real casino experience, Lucky Days’ Live Casino selection is something you will definitely like as it is just as diverse and rich.

The majority of their live casino games are powered by the most noted software providers in this category – Evolution, Pragmatic Play, and Ezugi.

New Games

The gambling site offers a separate category for New Games they release to keep its customers up to date. There is also a carefully made separate category of Recommended Games that we would advise you to check out. 

Jackpot Games

Of course, don’t forget the ultra-popular Jackpot Games that are so loved for their big awards and beautiful designs. 

Design and Navigation

The Lucky Days casino’s platform stands out with its minimalistic design and its user-friendly interface. The home page is vibrant and very charming, instantly introducing you to the Welcome Bonus and other available promotions, important information such as accepted payment options, deposits and withdrawals procedures, game providers, etc.
The tools are all gathered in the top corner for easy and straightforward navigation.

Another huge advantage is the smart search engine situated at the top right corner, which allows you to look up both games and game providers either by name or just keywords. This single tool itself really enhances the whole browsing procedure. The agreeable game categorization is another plus that not only simplifies the user experience but also provides space for exploration and new discoveries.

LuckyDays casino’s website is accessible on all devices – desktops, mobiles, and tablets, so it is really up to you and your preferences. What’s more, the loading speed is great, and the platform runs smoothly.

Website Languages

Not to forget the number of languages available that players can choose from. The website pages are translated in the following languages:

• German
• Canadian English
• Canadian French
• Norwegian
• New Zealand English
• Indian
• Suomi / Finnish
• Thai

Customer Support

support email: help@luckydays.com

LuckyDays casino’s customer support team can be reached in two ways: via Live Chat Support and via email, even though it might take you a while to find those options on their website.

However, we did manage to find them in the footer section under ‘Help.’ 

Once you click the ‘Help’ button, you’ll be transferred to a page where you can choose one of the two forms of contact. 

Their Live Chat Support operates 24/7 and will give you the opportunity to immediately talk to a customer support representative about any questions, inquiries, or difficulties you might have.

It really took us less than 10 seconds after initiating a conversation to connect with an agent from their team. 

The other contact form available is via email either directly from their website, using the ‘Leave a Message’ option in the help section, or by manually sending them an email at: help@luckydays.com.

Nevertheless, we would advise you to always check the FAQ section that you can find further along in this review and also the FAQ section on the website page. It might save you the effort of contacting a customer representative. 

Final Thoughts 

LuckyDays casino left us feeling confident. There were things that we were pleased with, like the website design, their selection of games, the welcome bonus, the instant deposits, and cash-outs, etc.